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Category Archives: Agency Operations

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Is Quiet Quitting Affecting Your Agency?

Agency OperationsBy InterWest Insurance ServicesNovember 17, 2022

First came the Great Resignation during the second year of the pandemic as people left their old jobs in droves to find greener pastures elsewhere. To some extent, that’s still going on, but there is a new breed of employee who, for whatever reason, has decided to “quietly quit” their jobs. But they aren’t actually…

Considerations When Planning to Join a Cluster

Agency OperationsBy InterWest Insurance ServicesOctober 18, 2022

This is the second part of a two-part series on the factors you should take into account if you are considering joining an insurance agency cluster. Last week we looked at a number of issues that an agency needs to consider when looking to join a cluster, including area of operations, account ownership and fees…

Loss-Control Services Boost Agency Profits, Client Retention

Agency OperationsBy InterWest Insurance ServicesAugust 18, 2022

When most commercial insurance brokerages are in early growth stage, they are focused on putting together a solid team of producers to grow their book of business at a fast, yet manageable pace. Many agencies continue on this path of maximizing their writings, but that can lead to customer neglect and missed opportunities to help…

Making Connections and Growing Your Business with LinkedIn

Agency OperationsBy InterWest Insurance ServicesJuly 20, 2022

If your insurance agency is not taking full advantage of LinkedIn to make connections and market your insurance brokerage, you are missing out on a great opportunity to grow your book of business. LinkedIn, as you likely already know, is the social media equivalent of Facebook for the business world and is a great tool…

Fine-Tuning Your Agency for Success

Agency OperationsBy InterWest Insurance ServicesJune 16, 2022

As we emerge from the COVID-19 pandemic and new volatilities arise, insurance brokerages have to be nimble and forward-thinking to be successful and continue growing. The pandemic has already forced most companies, including insurance agencies, to re-evaluate how they do business, and if the last two years have taught us anything, it’s that companies that…

How to Protect Your Agency’s Trust Account

Agency OperationsBy InterWest Insurance ServicesMay 17, 2022

Insurance agencies move significant amounts of funds through their accounts, particularly when they keep premium deposits in trust accounts before transferring them to insurers. As like any business that has significant cash flow, it’s vitally important for insurance brokerages to have their operations buttoned up tightly to protect against financial fraud. This is especially so…

Tracking and Improving Your Agency’s Profitability

Uncategorized, Agency OperationsBy InterWest Insurance ServicesApril 18, 2022

One of the keys to ensuring the longevity of your insurance agency is having your finances in order and ensuring that you are generating a profit. That’s easier said than done as often the commission checks roll in sporadically during the year, or all at once after peak renewal seasons. Besides the obvious issue of…

Business meeting

Building and Keeping a Successful Team of Producers

Uncategorized, Agency OperationsBy InterWest Insurance ServicesMarch 16, 2022

One of the hardest parts of running an insurance brokerage is keeping a strong team of producers motivated to meet their sales targets. The task is especially difficult in today’s tight job market when insurance agencies need to take the extra steps required to put in place the intangibles that are needed to retain and…

Business people

How an Agency Can Support Rapid Sales Expansion

Agency OperationsBy InterWest Insurance ServicesFebruary 15, 2022

You’ve managed to put together a crack team of producers and you suddenly find yourself with more business than you can handle. You didn’t put systems and support personnel in place to handle the volume of new business your new agents have started producing and if you don’t get a handle on it quickly, your…

The Importance of Mentoring for Insurance Agencies

Agency OperationsBy InterWest Insurance ServicesJanuary 13, 2022

How are you grooming the next generation of producers in your insurance agency? In the midst of a highly competitive job market, now more than ever any new agent you are hiring will need support from management and senior executives to help them grow and succeed. One of the best ways to help them achieve…

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